We cover the whole of the Cotswolds including Cirencester, Fairford, Lechlade, Cheltenham, Stroud, Malmesbury, and all Swindon Postcodes.
Why you should choose us
Qualified Experts
Our engineers are fully qualified and have the required industry qualifications.
We are Gas Safe and OFTEC (oil) approved.
Ongoing Training
We invest in ongoing training to ensure our engineers are up-to-date with changing regulations and developments.
Experienced
We have several members of the team with over 30 years experience in the industry, across all sectors as well as domestic, this enables us to carry out all work efficiently and effectively.
Health & Safety
We employ an independent, dedicated Health & Safety advisor to ensure our customers and staff are always as safe as possible.
Trusted
We are very proud to have a large number of happy customers, many of which come back to us year after year. We are verified by Checkatrade and have a Checkatrade score of 9.7 as well as 5-star Google review rating.
Professional
We always aim to be punctual, provide clear communication and respect your property. We use quality parts and equipment, are fully insured and will provide warranties and guarantees where appropriate.
Quality Service
On all projects we ensure we fully understand your requirements and objectives whilst ensuring we are conscious of your budget and time constraints. We strive to deliver all projects on time and budget whilst providing minimum disruption.
Supporting Local Businesses
Wherever possible, we use local suppliers for our business needs. Not only do we believe in supporting our local community and economy, we have found that using local companies enable us to provide a much better service to our customers.
David W Dunn incorporated the business to become DW Dunn Ltd.
David Dunn sold the business to Swindon Commercial Services (a subsidiary of Swindon Borough Council)
Andy Harper (the current owner) took over as General manager until September 2015
Andy Harper and two business partners bought DW Dunn Ltd
Andy Harper became sole owner of DW Dunn Ltd
Delivering a quality service is key to our success, which is why we believe in employing professional tradesman. Each of our engineers not only hold at least one nationally recognised qualification within the plumbing and heating industry but importantly, they hold a passion and enthusiasm for delivering the very best customer service. Our engineers are supported by our office team, with Sally looking after our finances.
Managing Director
35 years in the heating industry, experienced in gas, oil, renewables, and sales & specification. As MD, Andy specialises in customer service and retention.
Office Team
Catherine has worked with us for 22 years as office manager. She keeps the office running smoothly and very much enjoys all the varied aspects of the business.
Office Team
Lucy joined us in 2014 as an administrator. She now assists in managing the office. She prides herself in delivering fantastic customer service.
Office Team
Sally joined the company in 2018 as Finance Manager. Along with the daily financial running of the business, she has assisted in implementing new business systems.
Office Team
Jen joined us in 2023 as customer liaison, the 1st line of contact for our customers. Arranging the diaries and engineers in a professional but very friendly manner.
Operations Support Engineer
Mark has over 33 years industry experience, he has held senior operations and quality control positions within British Gas. He joined DW Dunn in Jan 2021
Senior Gas/Oil Service Engineer
Ian has got over 45 years industry experience and was originally trained by British Gas
Gas Installation & Service Engineer
Dan trained with us as an apprentice and has now completed 9 years installing and servicing Gas boilers and plumbing works
Oil Installation & Service Engineer
Dan trained with us as an apprentice and has now completed 9 years installing and servicing Oil boilers and Water Softeners
Gas Installation & Service Engineer
Matt joined DW Dunn Ltd in September 2022 and installs/services gas boilers
Water Softener Specialist / Plumber
Dean originally trained as a plumber with us before going self-employed, returning to the business in 2022, he is our fully trained Kinetico Water Softener Specialist.
Apprentice
Tyler spent 3 years learning the theory side of plumbing at college before joining us in September 2022.
Apprentice
Kieran spent 3 years learning the theory side of plumbing at college before joining us in September 2022
Stuart Pike, Chairman FTFC