DW Dunn Ltd - Plumbing & Heating Specialists

About Us

DW Dunn Logo
An established, privately owned, family company based in Ewen near Cirencester.

We cover the whole of the Cotswolds including Cirencester, Fairford, Lechlade, Cheltenham, Stroud, Malmesbury, and all Swindon Postcodes.

Our fully qualified plumbers, gas, and oil engineers provide the complete range of plumbing and heating services together with Kinetico Water Softener installation and maintenance. Serving the Cotswold area.

We look after private households, rental properties, holiday homes, stately homes and commercial/retail properties.

Why you should choose us

We take our commitment to quality and professionalism, as well as the health and safety of our clients and staff, seriously.

Qualified Experts

Our engineers are fully qualified and have the required industry qualifications.

We are Gas Safe and OFTEC (oil) approved.

Ongoing Training

We invest in ongoing training to ensure our engineers are up-to-date with changing regulations and developments.

Experienced

We have several members of the team with over 30 years experience in the industry, across all sectors as well as domestic, this enables us to carry out all work efficiently and effectively.

Health & Safety

We employ an independent, dedicated Health & Safety advisor to ensure our customers and staff are always as safe as possible.

Trusted

We are very proud to have a large number of happy customers, many of which come back to us year after year. We are verified by Checkatrade and have a Checkatrade score of 9.7 as well as 5-star Google review rating.

Professional

We always aim to be punctual, provide clear communication and respect your property. We use quality parts and equipment, are fully insured and will provide warranties and guarantees where appropriate.

Quality Service

On all projects we ensure we fully understand your requirements and objectives whilst ensuring we are conscious of your budget and time constraints. We strive to deliver all projects on time and budget whilst providing minimum disruption.

Supporting Local Businesses

Wherever possible, we use local suppliers for our business needs. Not only do we believe in supporting our local community and economy, we have found that using local companies enable us to provide a much better service to our customers.

On average, we carry out over 6,000 jobs per year, from a dripping tap to full home heating installs and are very proud of our reputation. Don't take our word for it, see what our customers say!
Martin Legg
Martin Legg
07:38 03 Apr 23
After having problems with our ageing Oil Boiler, we contacted DW Dunn to see if they could help. Their response was immediate and Andy came out and ran through our options. A formal quote followed quickly and Ian arrived to help sort an immediate problem as well as giving further advice. We opted to have a new Boiler installed which was completed by Dan and Mark who both did the job very professionally and quickly.This is the first time we have used the Company and are very impressed with every aspect of their service. We will continue to use them for servicing and any other plumbing jobs which may arise.Highly recommended.
Hugh Niederer
Hugh Niederer
10:05 22 Mar 23
If the rest of Britain worked as well as Andy and his team we wouldn't be in the mess we're in. Dan, Dan & Tyler were exceptional. This was a very difficult installation and needed a practical, creative, aesthetic approach, they delivered on every element. Always tidy, quick, technically superb and with good humour, and a bit of fun too. We've gone from an archaic, expensive (to run) boiler to a new, efficient, high tech system. Tim installed the Hive control system brilliantly, everything is now run from my phone, couldn't be happier. We chose DW Dunn due to the great job with a previous installation of a water softener last year, once again a huge success and although the outlay seems expensive, it has proved to be great value. All the best to the DW Dunn team. 10/10.
Tuppence Hale
Tuppence Hale
19:14 02 Mar 23
We recently had a replacement water softener installed and a kitchen tap replaced. Despite some challenges these were all overcome with good humour and a positive attitude. A great job done. I would recommend Andy and the team at DW Dunn to everyone ?
clare Bacchus
clare Bacchus
20:04 28 Feb 23
Andy and his team have done a fantastic job of installing our new boiler system and radiators across our home.The workmanship is thoughtful and of great quality.Work was completed on time with regular updates. The team are knowledgeable, friendly and super tidy.Worth all the tea and biscuits!Super service, value for money and great after care. Highly recommend them… oh.. already have! Thank you!!
Mae Miklos
Mae Miklos
19:52 28 Feb 23
Andy and the team are excellent, they respond very quickly and complete a vast range of work to a high standard. They are trustworthy and reliable, my go to for plumbing and other maintenance works in the Cotswolds. I can’t recommend them enough!
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Heating Jobs We Specialise In

Plumbing Jobs We Undertake

Water Treatment Jobs We Undertake

Gas Safety Certification

Our History

DW Dunn is a long-established local business serving customers in the Cotswold area for over 100 years

Early 1900's


Owned and ran by various members of the Dunn family

....including sales of garden machinery repairs!

DW Dunn early business card

2000


David W Dunn incorporated the business to become DW Dunn Ltd.

Feb 2012


David Dunn sold the business to Swindon Commercial Services (a subsidiary of Swindon Borough Council)

Oct 2013


Andy Harper (the current owner) took over as General manager until September 2015

Sep 2015


Andy Harper and two business partners bought DW Dunn Ltd

Apr 2017


Andy Harper became sole owner of DW Dunn Ltd

Meet our team

Delivering a quality service is key to our success, which is why we believe in employing professional tradesman. Each of our engineers not only hold at least one nationally recognised qualification within the plumbing and heating industry but importantly, they hold a passion and enthusiasm for delivering the very best customer service. Our engineers are supported by our office team, with Sally looking after our finances.

Andy
Andy

Managing Director

35 years in the heating industry, experienced in gas, oil, renewables, and sales & specification. As MD, Andy specialises in customer service and retention.

Catherine
Catherine

Office Team

Catherine has worked with us for 22 years as office manager. She keeps the office running smoothly and very much enjoys all the varied aspects of the business.

Lucy
Lucy

Office Team

Lucy joined us in 2014 as an administrator. She now assists in managing the office. She prides herself in delivering fantastic customer service.

Sally
Sally

Office Team

Sally joined the company in 2018 as Finance Manager. Along with the daily financial running of the business, she has assisted in implementing new business systems.

Jen

Office Team

Jen joined us in 2023 as customer liaison, the 1st line of contact for our customers. Arranging the diaries and engineers in a professional but very friendly manner.

Mark
Mark

Operations Support Engineer

Mark has over 33 years industry experience, he has held senior operations and quality control positions within British Gas. He joined DW Dunn in Jan 2021

Ian
Ian

Senior Gas/Oil Service Engineer

Ian has got over 45 years industry experience and was originally trained by British Gas

Dan R
Dan

Gas Installation & Service Engineer

Dan trained with us as an apprentice and has now completed 9 years installing and servicing Gas boilers and plumbing works

Dan H
Dan

Oil Installation & Service Engineer

Dan trained with us as an apprentice and has now completed 9 years installing and servicing Oil boilers and Water Softeners

Matt
Matt

Gas Installation & Service Engineer

Matt joined DW Dunn Ltd in September 2022 and installs/services gas boilers

Dean
Dean

Water Softener Specialist / Plumber

Dean originally trained as a plumber with us before going self-employed, returning to the business in 2022, he is our fully trained Kinetico Water Softener Specialist.

Tyler
Tyler

Apprentice

Tyler spent 3 years learning the theory side of plumbing at college before joining us in September 2022.

Kieran
Kieran

Apprentice

Kieran spent 3 years learning the theory side of plumbing at college before joining us in September 2022

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Vacancy

Engineer

Take a look at our job opportunities.

Accreditations

Gas Safe Logo
Worcester Bosch Accredited Installer Cirencester
Grant Accredited Installer
Which Trusted Trader
Checkatrade logo
OFTEC logo

We are proud to sponsor local football team, Fairford Town Football Club

“Fairford Town Football Club is a Step 5 Community Football Club which provides Adult, Youth Academy and Women’s Football. The Partnership with DW Dunn Ltd & Sponsorship & service that is provided goes a long way to providing the facilities and running of a non league football club in the local area. As well as shirt sponsorship, DW Dunn Ltd has fitted a new boiler for our heating and showers, servicing of our existing water heater in the main building and maintenance of the radiators. At Cinder Lane, we look forward to continuing our Partnership with DW Dunn Ltd going into the new season of 2023/24, with the creation of our new U18’s Team in the Fairford Town Academy."

Stuart Pike, Chairman FTFC

FTFC logo

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